Warehouse Sustainability
At Hirestreet we are dedicated to reducing our carbon footprint, from the HQ to the warehouse. Here are some stats on how our warehouse contributes to being more environmentally responsible.
- Zero waste from their business goes to landfill - they have reduced their annual waste management costs by 70%
- By introducing LED lighting they have reduced their annual CO2 emissions by 15.7 tonnes
- All cardboard, polythene and paper are recycled
- They have redesigned their clothes hangers to reduce scrap by 20% - that’s 2 tonnes of plastic
- Our warehouse use eco-friendly ozone to sanitise our garments, which minimises the use of chemical cleaners
- They have saved 1,800 m3 of water, 139000 KWH of gas and 26ft of CO2 emissions by introducing a cooler a dry cleaning
- Their environmental performance is rated as ‘EXCELLENT’ by SEPA
What is Hirestreet?
Hirestreet is designed for the life you already have. Outfits for next month's plans ready to ship in a couple of days.
A wardrobe that flexes with your plans.
Rent 3 outfits for £39/month.
New Outfits. No Clutter. New brands to try, extend your style across every occasion.
Buy what you love.
Rotate when you need.
Add extra slots if you want, unlock early if you need to.
Shipping & Returns
We send orders via Evri across the UK (excluding Northern Ireland) with standard tracked 48hr delivery direct to your door.
Within your Subscription fee, shipping’s already included in the price so your box will arrive, ready to wear within 2-3 working days.
For non-Subscription orders, standard 48hr shipping starts from £6.50.
When returning your order, you just need to generate your digital Returns Label in your account to return via your nearest Yodel Drop-Off
Please note:
For any legacy rental orders booked before 23rd March 2026, where a Royal Mail prepaid returns label was included in your order, please ensure you return via your nearest Post Office and retain your proof of postage.
We are not responsible for any delays when items are dispatched on time.
How do I update my Address?
You can save one shipping address to your account at a time.
If you need to update it, you can do so in your My Account
Please note: we are not able to ship outside of the UK
How do I send my items back?
Returning is simple. Generate the prepaid digital returns label in your Account and return via your nearest Yodel counter
Just pack the items in the original packaging, show the QR code to the counter staff who will print your label for you and you're good to go!
Do I need to wash the clothes?
No washing, no dry cleaning, no fuss. We take care of the professional cleaning so you can just wear, repeat, and return.
Why are there clothing tags on my rentals?
Feel free to remove all clothing retailer swing tags when recevied
It just might mean you're the first to wear - bonus!
What if I accidentally damage something?
Real life happens, and we get it. Accidental damage cover can be purchased for an extra £2.99 to cover repairable damage, stains and issue.
If something happens and you've not purchased the cover, just pop us a quick message so we take a look together.
Can I buy something if I fall in love with it?
Sometimes a piece just clicks. If you love it, you can keep it. Head to your Order details in the Account area to see the "Buy to Keep" price. Once paid, no need to return!
I've forgotten to send back an item
It happens!
Whether it was tucked at the back of the wardrobe or accidentally left out of the box, we’ve made it simple to get it sorted
If you don't want to buy and keep this rental, make sure and return as soon as you can to keep unlocking your next set of rentals
- Let us know right away: Pop a quick message to our team at support@hirestreetuk.com.
This helps us manage our stock and prepare for its late arrival. - Send it back ASAP: Please return the item as soon as possible using our returns portal in your account to generate a fresh label.
- Keep your receipt: As always, ensure you keep your proof of postage until we confirm the item has arrived safely at our warehouse.
We will contact you and share links to buy and keep an item if we can see outfits are not returned.
We reserve the right to cancel your Account if we see continued misuse of the offer where items are not returned on time nor purchased
How do I refer a friend?
You can refer your friends to Hirestreet and reap the rewards!
Go to the Referral section of My Account for easy referring with your personal code and referral link to give them £10 off their first order.
Your friends can use your unique discount code at checkout to get £5 off their first order. Once your friend has checked out, you'll receive 150 reward points!
How do I get Hire Life Points?
Once you’ve lived in your items, head to your Order History within your Account
Write Your Reviews:
Select the item you'd like to talk about and share your thoughts on how it looks, feels, and fits.
Help Others Decide: Your feedback on whether a brand runs small or has a bit of stretch is invaluable for other members looking for their next look.
By sharing real-life reviews, you help others see how an item fits on women with similar shapes, making the rental process more effortless and considered for everyone.
10 points - Leave a product review
20 points - Leave a photo review
150 points - Refer a friend (then they get £5 off too!)
Redeem points for ££s savings off your Subscription.