How it works

Browse the Hirestreet website to find your favourite outfits. Once you have found something you love click into the product, on the right hand side select your size, rental period and delivery date and then add to bag. Please note that all outfits are available to hire from 4 to 16 days. If you have any questions about size/fit our online chat team will be more than happy to help.

Before proceeding to checkout, review all the items in your bag to ensure you are happy with your chosen rental dates. You can opt to add insurance for any of your items at this stage. This will cover you for accidental damages.

At checkout tell us where to ship your outfits. Please note, we charge a rental fee of £3 for every unique delivery date in your order. If you have multiple items being delivered on the same date you will only be charged this fee once.

When your outfits arrive please try them on - keeping the ribbon in place. Only remove the ribbon once you have decided to wear the outfit for your event.

We hope you love your outfit but if you don’t and need to exchange the item or return it for rental credit then please get in touch with [email protected] within 48 hours of it being delivered. If it’s your first order you are eligible to receive a refund.

We absolutely love seeing your gorgeous photos so please tag us - @hirestreetuk - to be featured on our Modelled By You page

Our usual order packaging is resealable and will contain a returns label. Once you have worn your outfits please place them inside returns bag and seal it. Orders sent in our suit carriers will contain and security tag. When you need to return your rentals, please place them back in the suit carrier, seal with the security tag and place the returns label in the front pouch on the outside of the carrier. You do not need to wash any of the clothes - we do that for you.

Please ensure that your return has been dropped off at the Post Office on or before midday on your designated return date. You can find information on your return date in the My Account section and also on your confirmation email. You must keep your proof of postage receipt - this is to ensure you are not unfairly charged in cases where Royal Mail have lost the items.

We love to hear your feedback - so we can make sure we are always improving - please do leave us a review if you have time.

Modelled By You

|| @hirestreetuk