What If I Don't Like My Item?
If you are not happy with how your item looks, please return your order to the post office within 48 hours of it arriving and let us know by emailing [email protected] so we can arrange an exchange or give you rental credit. The ribbon must still be attached to the item for it to be classed as unworn. If the item is returned without a ribbon attached it will be classed as worn and you may not be eligible for compensation. Rental credit expires in 6 months from the issue date.
Please note that we only give rental credit for one unworn item per order, so we do not recommend renting multiple items if you only plan on wearing one.
If it is your first order you will be eligible for a refund instead of rental credit up to a maximum of 2 items. Please follow the same process as above to receive your refund.